Privacy Policy

TNEIEA SOURCING

Effective Date: 1 July 2026

TNEIEA SOURCING ("App") is operated by Tamilnadu Electrical Installation Engineers Association ("TNEIEA", "we", "our", or "us").

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use the TNEIEA SOURCING mobile application.

By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you register or use the App, we may collect:

• Name
• Mobile Number
• Email Address
• Company or Business Name
• Business Address
• Supplier or Service Provider Details

Business Information

Suppliers and service providers may upload:

• Product Details
• Product Images
• Product Catalogues
• Business Contact Information

Payment Information

The App may allow users to make payments for memberships, subscriptions, or other services through a third-party payment gateway.

TNEIEA does not collect, store, or process your debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information. Payment transactions are securely processed by our authorized third-party payment service providers in accordance with their own privacy policies and security standards.

We may receive limited transaction-related information such as:

• Payment Status
• Transaction ID
• Payment Date and Time
• Amount Paid

This information is used solely for payment verification, accounting, customer support, and maintaining transaction records.

2. How We Use Information

We use the collected information to:

• Create and manage user accounts
• Display supplier products and catalogues
• Display service provider listings
• Process and verify payments made through third-party payment gateways
• Improve app functionality and user experience
• Provide customer support
• Maintain platform security and prevent misuse
• Comply with applicable legal and regulatory obligations

3. Permissions Used

Camera Permission

Used for:

• Uploading profile images
• Capturing product images

Storage / Media Permission

Used for:

• Uploading product catalogues
• Selecting images and documents from your device

Internet Permission

Used for:

• Accessing App services
• Uploading and displaying data
• Processing payment requests through secure payment gateways

Permissions are used only for App-related functionality.

4. Payment Gateway

The App uses one or more trusted third-party payment gateway providers to securely process online payments.

By making a payment through the App, you acknowledge that:

• Payment processing is handled by the third-party payment provider.
• Your payment information is subject to the privacy policy and terms of the respective payment gateway.
• TNEIEA is not responsible for the privacy, security, or processing practices of third-party payment providers.

Users are encouraged to review the privacy policy of the respective payment gateway before completing any transaction.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may be shared:

• With trusted service providers supporting App operations, including payment gateway providers
• When required by law or governmental authorities
• To protect the security, integrity, and lawful operation of the App
• To detect and prevent fraud or unauthorized activities

6. User Responsibilities

Users are responsible for:

• Providing accurate and up-to-date information
• The content of uploaded products, catalogues, and service details
• Maintaining the confidentiality of their account credentials

TNEIEA does not guarantee, certify, or endorse products or services uploaded by users.

7. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect user information against unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

8. Children's Privacy

TNEIEA SOURCING is intended for business users, and professionals.

The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information promptly.

9. Third-Party Services

The App may contain links to or integrate with third-party services, websites, or payment providers.

These third parties operate independently and have their own privacy policies.

TNEIEA is not responsible for the privacy practices, content, security, or policies of any third-party service. Users are encouraged to review their privacy policies before using such services.

10. Account Deletion Request

Users may request deletion of their account and associated personal information by contacting us using the details provided below.

Certain information may be retained where required by law, for legitimate business purposes, accounting, dispute resolution, fraud prevention, or regulatory compliance.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the App or on the official website with an updated Effective Date.

Continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please

Email: tneieamapp@gmail.com